FREQUENTLY
ASKED
QUESTIONS

Sharps (things like lancets and syringes) must be stored in approved biohazard containers—that’s a mandate from the state of Oregon. Never place sharps in the regular trash!

For sharps removal options, contact Lane County Waste Management at 541-682-4120 or call your local pharmacy for storage and disposal solutions.

Please put your carts and bins in the street against the curb. The arrow on the lid should face the street, and the cart handles should face your house.

Place the carts at least three feet away from other carts, extra trash, parked cars, fences, trees, mailboxes, etc. Be careful not to block the bike lane—even trash carts should share the road with Eugene’s bikers! For a visual guide, download this handy PDF.

Afraid not. Think about it the same way you think about your cell phone bill. Each month you pay a fee to have the service, which includes a set amount of talk time and internet usage—no matter how much of it you use. If you go over those set amounts, you pay a little more. With your trash & recycling service, it works the same way.

We want to provide you with the most exceptional service possible, so if you’re consistently rolling out carts with a lot of leftover space, call us to adjust your service for the just-right fit!

Cleanup containers can handle all the trash you’d usually chuck into your blue cart! Get the full breakdown in our trash guide.

Do not try to get a mattress into your bin—seriously, you might throw out your back! Better option? Call our office or email us. For a super reasonable fee, we’ll haul away your old sofa, mattress, shelving, or any other bulky thing you want out. Our bulk item removal starts at just $27.50.

Seven days, but you can always request to have it longer for a small additional fee if we have availability!

The process is easy-peasy. Just fill out this form and we’ll get in touch to start your service right when you need it—so you won’t have any overlap or go a week without a pickup.

From the comfort of your couch! You can change your cart size, request an extra yard cart, pay your bill, and more online. Or give us a call at (541) 607-2042 for fast, friendly service. Prefer email? Shoot a message to info@apexdisposalservices.com.